FAQ

 

How to request for home tutor?
You can fill up the contact form, and our friendly coordinators will get in contact with you for more details as well as your requirements. If you aren’t comfortable with the contact form, you may call A Tutor At Home directly at 88289738.

Can I set certain requirements in getting a home tutor?
Yes, you may tell us your needs and requirements when looking for A Tutor At Home. We will try our best to get someone who best suited your needs.

What are the tuition fees for various education levels?
Please refer to the tuition rate section. Please be aware that certain home tutors may request for a much lower or perhaps higher tuition fee – The actual rates can vary based on individual tuition assignment resulting from aspects like tutors qualifying measures, tutors’ experiences, place of tuition, number of subjects, demand for the tutors as well as some others.

Must I pay you for the service?
We are offering our free service because we get commission from the tutors. There isn’t any hidden cost, and we’ll inform you of the fee upfront if applicable.

How to make payment?
For the 1st 2 weeks, you’ll pay the tuition fees to our agency rather than the tutor as a commission. For the following payment (every two weeks or month, based upon the arrangement in between you and your tutor), you’ll pay the tuition fees directly to him/ her.

What are the payment methods?
You will be able to transfer the fee to us by using online or ATM bank transfer to POSB Current A/C : 888-03416-1 or by cheque. Or not, we can also arrange a despatch to collect from you at your house.

Can I request the tutor to purchase the assessment books for my kid?
Of course. Parent will need to pay for the assessment book (receipt will be presented), except in cases where your tutor consents to pay for it. On the other hand, we’d strongly suggest you to permit your tutor to perform the 1st teaching session so that he/she will be able to determine the standard of the kid to get the suitable guide and materials.

What to do if I have trouble with the tutor I’ve selected?
Be sure to contact us without delay. We’ll investigate and also replace the tutor to suit your needs. We’re strongly against irresponsible home tutors. As being a reliable tuition agency, we have been making an effort to uncover the ‘black sheep’ among the committed tutors in order to blacklist them. By providing your observation as well as experience with the tutor, you’re assisting other parents and are greatly appreciated.

Am I Able To change my tutor after a couple of weeks or perhaps months?
Sure. We do comprehend that certain pupils is trying hard to correspond with the tutor and perhaps if it does not work out after some time, we still deeply appreciate the time and effort, as well as well as patience. Do contact us and inform us regarding it, and we’re all set to locate a more effective tutor to suit your needs.